Resident services
Report a neighborhood concern
Find the City’s eGOV reporting route for maintenance, sanitation and neighborhood concerns.
Before you start
Have the location, a short description and a photo ready if it is safe to take one. Keep your service-request number for follow-up. This is not an emergency reporting service.
Report through Neighborhood Affairs ↗Resident parking & permits
Find residential parking zones, permit programs and the official online parking portal.
Before you start
Start with your address and permit type. The Customer Service Center asks for vehicle registration, proof of residency and the relevant application. Check the current checklist before applying.
Explore resident parking ↗Garbage, recycling & bulk waste
Find collection information, bulk disposal options and help with a missed pickup.
Before you start
Use the Sanitation Division’s current instructions for your property type. Confirm pickup arrangements and accepted materials before leaving bulky items outside.
Open sanitation services ↗Take the free trolley
See citywide trolley routes, live tracking guidance and service information.
Before you start
Check the route and current service notices before traveling. The City links to tracking tools and customer support from its trolley page.
Plan a trolley trip ↗Start a permit or renovation
Find the right department’s checklists, guides and permitting resources in one place.
Before you start
Gather your property address and a description of the work. Requirements vary by project; use the applicable City checklist rather than assuming all work follows the same process.
Find permit requirements ↗Flooding & storm preparation
Use the City’s flood-awareness resources to understand local risks and find preparation information.
Before you start
Check official notices for current conditions. This site does not provide live weather, flood depths or emergency alerts.
Open flood resources ↗Housing & community support
Find the City office responsible for housing services, community assistance and homelessness response.
Before you start
Programs have their own eligibility and availability requirements. Contact the office through its official page to find the appropriate service and current application process.
Find housing support ↗Get help with city services
The Customer Service Center helps with services including parking permits, business licensing and passports.
Before you start
Check the service-specific documents and appointment options before visiting. The City lists the center at 1755 Meridian Avenue.
Contact Customer Service ↗Find a public record
Access the City Clerk’s records, ordinance and resolution registries, and official document archive.
Before you start
Use a meeting date, agenda item number, ordinance number or a precise subject to narrow your search. A first-reading vote is not the same as a final adopted ordinance.
Search official public records ↗Speak at a commission meeting
Find meeting dates and the City’s instructions for attending, watching and participating.
Before you start
Check the notice for the specific meeting, including its time, location, virtual access and comment instructions. Rules and arrangements can differ for special meetings.
Read participation instructions ↗Choose your city alerts
Subscribe directly with the City for the newsletters and notices that matter to you.
Before you start
Choose the available topics on the official subscription page. This resident hub does not collect your email address or sign you up automatically.
Choose official subscriptions ↗Parks, programs & recreation
Find City parks, recreation programs, facilities and registration information.
Before you start
Review current program schedules, registration requirements and fees on the official Parks & Recreation site.
Explore parks and programs ↗No services match. Try a broader search or choose all services.
Emergencies: call 911. Confirm current requirements with the City.
Reviewed September 4, 2026